What's New: September 2026

HP Secure Print Service Hotfix (Cloud Connector)

Version: 2607.1001.5428

Release Date: September 27, 2026

This release improves card-reader reliability and enhances badge authentication performance for environments using Regional Badge Processing.

Improved the reliability of attached card readers to ensure consistent authentication and Secure Print workflows.

Resolved an issue that could prevent a card reader from initializing after an application refresh, printer restart, or network reconnection.
Added automatic recovery for card reader communication interruptions. If a connection is lost, the Sentry Print Service now resets and reconnects the card reader in the background without requiring the printer to be rebooted or re-secured.

Improved the performance and reliability of badge-based authentication for organizations using Regional Badge Processing (RBP).

Corrected an issue that could cause badge authentication requests to bypass the appropriate regional processing infrastructure.
Badge authentication requests are now consistently routed through the designated regional service, reducing latency and improving swipe-to-login response times for end users.

For other releases, see What's New.