Uninstalling the Mac Print Scout

To uninstall the Print Scout from a Mac workstation, complete the following steps:

Note: From Mac Print Scout 2.32, the uninstaller is called Print Scout Uninstaller.app. In earlier versions it was called Uninstall. If your MDM or deployment scripts refer to the old name, update them.

  1. In Finder, go to /Library/Application Support/Pharos/PrintScout and double-click Print Scout Uninstaller.
  2. Click Uninstall.
  3. Enter an admin account name and password, then click OK.
  4. At the “Uninstalled successfully!” message, click Quit.

Note: From Mac Print Scout 3.0, you don’t need to quit Print Scout Configuration or the HP Secure Print desktop app before uninstalling. The uninstaller closes them for you.

Silent uninstall

To uninstall the Mac Print Scout silently from the command line, run the SilentUninstall.sh shell script. Open Terminal and run:

sudo /Library/Application\ Support/Pharos/PrintScout/SilentUninstall.sh

When a Mac Print Scout is uninstalled, a notification is sent to HP server and the Scout State property is set to Uninstalled.

From Mac Print Scout 3.0, uninstalling also removes the Print Scout item from the macOS System Keychain. See Key protection on macOS.

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