Windows ARM64 Support

As ARM-based devices become increasingly common, software compatibility with the ARM64 architecture is essential. Starting with HP Insights 4.2, Print Scout has been updated to support Windows on Arm workstations. In this initial phase of Arm64 support , only the following HP Insights features are supported. Other features will be made available in future updates.

  • HP Secure Print

  • Print Analytics

Note: Installing Print Scout on an Arm-based PC is the same as installing on an Intel-based PC.

On ARM64 devices, the HP Secure Printer installed by Print Scout automatically uses the Microsoft IPP Class Driver, which is fully compatible with ARM64 architecture. Enabling or disabling Windows Protected Print does not have effect on the Print Scout installation.HP Insights will always use the Microsoft IPP driver. For more information on Windows Protected Print, refer to the Windows Protected Print documentation.