Windows Secure Print Direct v2.0
The Print Scout component of HP Insights has been updated to support Direct Print. The Print Scout installs the HP Secure Print desktop app , which is a desktop application used to manage direct printers (e.g. add or remove direct printers).
Topics in this section:
Windows Secure Print Direct User Experience
1. The user receives an invitation to use Direct Print.
2. The user launches the HP Secure Print desktop app by clicking the HP Secure Print desktop app icon from the notification area(Windows) or menu bar(macOS).
3. First-time users will be asked to log in with their company username and password. When successfully authenticated, users will see the Authenticated successfully message on their browser.
Depending on how print queues are configured, users can either print right away, manually select a location, or manually add a printer.
Auto-install Printers
Auto-install printers (i.e., auto-install print queues) are automatically installed on user workstations based on a user’s location. This allows users to print immediately as soon as they connect to a network. When the user moves to a different location, the printers from the previous location are removed and printers from the new location are added.
Note: Auto-install printers require configuration of network information on the HP Insights web console.
Auto-install Printers (Manual selection of workstation location)
Users can manually choose their location from the HP Secure Print desktop app. This is used when network information is not configured for any given location.
Manual-install Printers
Users can manually add the nearest printers themselves using the HP Secure Print desktop app. Allowing users to manually install printers is particularly important for organizations with special printers that they do not want to be readily available to users. For example, administrators may choose to not automatically install color printers because they want to discourage color printing. But they want to provide users with the ability to add the printer themselves if they need to print in color.
To manually install printers:
1. The user launches the HP Secure Print desktop app, and the user selects Direct Print.
2. The user clicks the Add button to manually add a printer.
3. The user chooses a location from the location tree. A list of printers associated with the selected location is displayed.
4. The user selects a printer from the list of printers available for the selected location.
5. The user clicks the Add button to add the printer to the printer list.
Users can also search for the printer by typing any of the following information Queue Name, IP address, or hostname.
Note: While Auto-Install printers are automatically removed when a user changes location, manual-install printers are retained. Users will need to manually delete them if they are no longer needed.
6. Once printers are set up, users print as they normally would.
Setting Workstation Location
Users can manually choose their location from the HP Secure Print desktop app. This is used when network information is not available. When a user manually selects a location, auto-install printers will be automatically installed for the selected location.
To manually set a location:
1. Launch the HP Secure Print desktop app.
2. Click the menu on the upper-right-hand side as shown in the image below and then select Workstation Location.
By default, the workstation location is set to Auto-Detect, which means that the location is determined based on the workstation’s network information.
3. Select Manually set.
4. Select the desired location and then click Select.
Setting a default printer
The Set Default option will set the direct printer as the preferred printer when printing. This option appears when you have more than one printer on the My Printers list.
Direct Printing to Windows
- Open the document you want to print.
- Print the document (File > Print) and select the printer you have added.
- Collect your document.