Give other administrators access

System users are the administrators who sign in to the HP Insights web console to configure and manage your environment, for example to set up roles, Device Groups, integrations and security settings. Create a system user for each person, give them a role, and invite them to sign in.

Before you begin

  • You're signed in as an End User Administrator.
  • Admin SSO with SCIM isn't turned on. See the note below.
  • You know which role to give each person. See Administrator roles and permissions.

Note: When Admin SSO with SCIM is turned on, you can't create, invite or edit system users in the web console. Users > System Users becomes a read-only list of synced users who may be able to access the web console, with their mapped role and Device Group. Roles then come from Users > Group Mapping. See Configure identity and authentication.

Users > System Users lists each system user with their name, email address, role, title and sign-in status.

Create a system user

1

Open the Create System User dialog

Go to Users > System Users and select Create.

2

Enter the user's details

Enter the required fields: Name, Email Address, Role Name and Device Access Group. See System user fields.

3

Save

Select Save. The user is added to the System Users list.

New users can't sign in until you invite them.

Invite system users

Invitations are sent to each user's email address. You can invite several users at once.

1

Select the users

Go to Users > System Users and select the check box next to each user you want to invite.

2

Send the invitation

Select Invite. The Invite System Users dialog shows how many people will be invited. Select Send.

Result

Each user receives an email with a link to sign in. The invitation is valid for 30 days, and the Login Status column shows when each one expires.

When the user selects the link, the sign-in page opens with their email address filled in. They select Set Password to create a password, and are then signed in, with access to the areas their role allows.

Edit a system user

  1. Go to Users > System Users and select the check box next to the user. You can edit one user at a time, so Edit is unavailable when no user or more than one is selected.
  2. Select Edit, change the details, and select Save.

Delete system users

  1. Go to Users > System Users and select the users to delete.
  2. Select Delete, then OK to confirm.

Deleted users can no longer sign in to the web console.

System user fields

Field Description Required
Name The user's name. Yes
Email Address The address the invitation is sent to, and the user's sign-in name for the web console. It must be unique. The user sets a password when they first sign in. Yes
Role Name The role that controls what the user can do in the web console. See Administrator roles and permissions. Yes
Device Access Group The Device Group that limits which printers the user can manage. Defaults to Full Access, which applies no device restrictions. See Limit which printers administrators can manage. Yes
Title The user's job title. No
Address The user's contact address. It can have several lines, for example for a suite number or building name. No
City, State, Zip Code The user's city, state and zip code. No
Phone Number The user's phone number. No

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