Print documents as a guest

Upload documents from your browser and collect them from a printer, without needing an account.

Before you begin

  • You have received a Guest Print invitation email.
  • You can access your email at the printer, because your passcode is sent there.

Upload your documents

1

Open the invitation email

The invitation includes a link to the Secure Print Guest Portal and instructions for using it.

2

Open the Guest Portal

Click the link in the email.

3

Upload the documents you want to print

For the formats you can upload and their size limits, see Guest Print settings.

4

Click Print

You can change finishing options, such as single-sided printing, before you print. Your documents are transferred and stored securely in the cloud.

NotePaper size and orientation cannot be changed for PDF and Microsoft Office documents.

5
Optional

Check your job list

Click the Job List tab to see the jobs you have uploaded. You can also delete jobs from this view.

6

Check your email for your passcode

Once you have submitted your print job, a system-generated passcode is emailed to you. You will use it to authenticate at the printer. If you lose it, click I forgot my passcode in the Guest Portal to have a new one sent.

Release your documents

1

Go to a supported printer

Guest printing must be enabled on the printer you use. If you are not sure which printers accept guest jobs, ask the person who invited you.

2

Enter your passcode

Authenticate at the printer using the passcode from your email.

NoteIf the printer shows “Guest Printing is not permitted on this device”, guest printing has not been allowed on that printer. Try another printer, or ask the person who invited you which ones you can use.
3

Release your documents

Result

Your documents print while you are standing at the printer. Only you can release them, because the passcode is tied to the person who uploaded them.