Guest Print settings

Settings, supported file formats and size limits for Guest Print. For what Guest Print is and how it works, see How Guest Print works. To turn it on, see Configure Guest Print.

Settings

Found in Secure > Settings > Guest Print.

Setting	Description	Values
Enable guest printing	Allows non-employees to print while at company offices. When enabled, guests can print without a user account in your organization.	On or Off. Default: Off
Duration	How long a guest can use the system after being invited. The invitation link expires when this period ends. Applies to all guests in the system.	1 to 730 days. Default: 30 days

NoteGuest Print also requires Passcode Only Release and an OpenID Connect or SAML authentication provider. See Configure Guest Print.

Availability by Device Profile

Guest Print is controlled at two levels. The organization-level setting above turns the feature on across the organization. Device Profiles then determine which printers are allowed to accept guest print jobs. Both must be enabled for guests to print.

Organization setting	Effect in Device Profiles
Enable guest printing is On	A Guest Print option appears in each Device Profile, under Secure > Device Profiles. Administrators can enable or disable it for the printers assigned to that profile. Profiles created while the organization setting is On have Guest Print enabled.
Enable guest printing is Off	The Device Profile option is hidden and cannot be enabled per device. The organization setting overrides the profiles.

Device Profiles are assigned to printers from Secure > Secure Printers. Printers that have not been reassigned use the Default Profile.

NoteWhere Guest Print is disabled for a profile, guests cannot sign in at those printers and see the message “Guest Printing is not permitted on this device.” Per-profile control requires build 2602.403.2921 or above.

Supported file formats

Format	Maximum file size
PDF	250 MB
Microsoft Office (.doc, .docx, .xls, .xlsx, .ppt, .pptx)	60 MB
JPEG, BMP, PNG	50 MB
TXT	10 MB

NoteUploading from a mobile device supports PDF and Microsoft Office formats only. Images and text files are not supported.

Finishing options

Paper size and orientation cannot be changed for uploaded PDF and Microsoft Office documents. Other finishing options, such as single-sided printing, can be set in the Guest Portal before printing.