Get started with Secure Print Direct
With Secure Print Direct, your documents go straight to the printer you choose and print right away. There's nothing to do at the printer. Before your first print, you sign in once and make sure your printers are set up.
Before you begin
- Check your email for an invitation from your organization. It includes the details you need to get started.
- Make sure Print Scout is installed on your computer. You'll see the HP Secure Print desktop app icon in the notification area of the taskbar (Windows) or in the menu bar (macOS). If it isn't there, contact your IT team.
Get set up
Open the HP Secure Print desktop app
Select the HP Secure Print desktop app icon in the notification area (Windows) or the menu bar (macOS).
Sign in
The first time you open the app, sign in with your work username and password. When you see Authenticated successfully in your browser, you're signed in. You don't need to sign in again.
Check your printers
Your organization decides how printers reach your computer. It's usually one of these:
- Added for you: printers for your location are installed automatically, so you can print straight away.
- Choose your location: if no printers appear, open the menu in the HP Secure Print desktop app, select Workstation Location, then Manually set, and choose where you are. The printers for that location are added.
- Add a printer yourself: select Secure Print Direct, then Add. Choose a location, select a printer from the list, and select Add. You can also search by queue name, IP address or host name.
If you have more than one printer, select Set Default next to the one you use most.
Print your first document
Open your document, select File > Print, and choose one of your printers. Your document prints straight away, so collect it from the printer.
Result
You're set up. From now on, print as usual from any app.
When you move to another location
If your printers were added for you, they change when you move. Printers for your old location are removed and printers for the new location are added. Printers you added yourself stay on your list, so remove any you no longer need.
To choose your location yourself, select Workstation Location in the app menu, then Manually set, as in step 3.
Printing from a Chromebook or the Chrome browser
On a Chromebook, you print through the Secure Print Direct extension for Chrome instead of the desktop app. See Print with Secure Print Direct for Chrome.