Device Scout list and fields

Discover > Device Scout lists each Device Scout, with details such as its state, version, last heartbeat and registration date. Use it to check that your Device Scouts are healthy and to manage them.

Customize the view

Select Columns on the right of the screen, then select the columns you want to show. You can also filter, sort and group the list. See Using tables.

Fields

Field	Description
Scout Name	The name given to the Device Scout.
Customer GUID	The unique identifier for your environment.
Scout GUID	The unique identifier for the Device Scout.
Registration Code	The unique registration code for the Device Scout.
Registration Date	When the Device Scout registered with HP server.
Last Heartbeat	When the Device Scout last sent its health status. By default, it reports once a day.
Scout State	OK: the computer has contacted HP server and is working correctly. Uninstalled: Device Scout has been uninstalled and isn't collecting data. Requires attention: Device Scout is running, but there's an issue. An error message explains it. If the Scout monitoring task finds the service stopped and can't restart it, it logs this in the Scout logs and the Windows Event Log. If the service does restart, the state shows Requires attention, meaning it needed a restart at least once in the last 24 hours. The state returns to OK after 24 hours with no further problems.
Scout Version	The version of Device Scout installed.
Scout Rules Version	The version of the SNMP rules used to collect printer information.
Secure Print Enabled	Yes if the Device Scout is licensed for Secure Print, otherwise No.
Uninstall Date	When Device Scout was uninstalled.
Network Hostname	The network name of the computer it's installed on.
Network Domain	The computer's domain.
IPv Address	The computer's IP address.
Operating System	The computer's operating system.

Actions

Button	What it does
Create	Creates a new Device Scout record. Enter a name and select Save.
Download	Downloads the installation package for the selected Device Scout. Enter the Site Encryption Key, then select Download.
Configure	Changes the settings of one Device Scout, including the host addresses it scans. See Configure Device Scout in the web console.
Delete	Deletes a Device Scout. See Delete a Device Scout.
Mark as Uninstalled	Marks the Device Scout as uninstalled, whatever its state.
Collect Logs	Collects diagnostic logs from the selected Scouts and emails a download link. Collect Log Status shows Collecting, then Emailed. Available only for Scouts that are OK, Reboot Required or Needs Attention. See Collect logs for Scouts.
Discover on Demand	Starts a discovery scan straight away, without waiting for the next scheduled scan. Needs Device Scout version 1.25.4.103 or later. See Discover on Demand.