Secure Print Setup Guide

What you'll accomplish

By the end of this guide, Secure Print will be running in your environment: printers secured and ready to release jobs, Print Scouts deployed to user workstations, and your users invited to start printing.

The Secure Print Setup Guide in the web console mirrors these stages. As you complete each one, a green check mark appears beside it, so you can leave and return without losing your place.

Choose your deployment model first

Two deployment models are available, and they follow different paths. Decide which one applies before you start.

Model What it needs Where to go
Local Connector On-premises components installed on your own servers and workstations. Continue with this guide.
Cloud Connector No on-premises print infrastructure. Cloud-enabled devices are secured using the Device Discovery and Deployment Utility. See Configuring Secure Print Cloud Connector.

For a fuller comparison of the two models, see Choosing a Secure Print deployment model.

Before you begin

  • You have administrator access to the web console.
  • You have chosen an authentication provider, which determines how users register. See User Authentication Providers.
  • You have licenses for the features you intend to use. Options such as SR25 Hardware do not appear in the console without the matching license.
  • You have a supported Windows server for the Device Scout and a supported workstation for the master Print Scout.

Stage 1: Install on-premises components

For what each component does and why it is needed, see Install on-premises components.

1

Save the Site Encryption Key

The Site Encryption Key (previously called the Site Password) protects the keys used to encrypt print jobs. You cannot download the Device Scout, the master Print Scout or the Device Discovery and Deployment Utility until it is saved.

ImportantThe system does not retain a copy of the Site Encryption Key. Keep it safe. You will need it for future installations, and it cannot be recovered.
2

Configure Printer Host Address

Define the host addresses for the printers on your network, so the Device Scout or the Device Discovery and Deployment Utility can find them.

3

Download the Device Discovery and Deployment Utility

Used to scan the network for printers and to secure cloud-enabled devices.

4

Download the Device Scout

The Device Scout controls the secure printer app running on each printer. It becomes available for download only after the Site Encryption Key has been saved.

5

Install the Device Scout

Install the downloaded package on a supported Windows server machine.

6

Discover printers

How you discover printers depends on your deployment model. Use the Device Discovery and Deployment Utility for devices to be secured with the Cloud Connector, or the local Device Scout for devices to be secured with the Local Connector.

7

Download the master Print Scout

Use the Site Encryption Key you saved in step 1.

8

Install the master Print Scout

Install it on a supported workstation. Print Scouts for the rest of your users are deployed later, in Stage 3.

Stage 2: Configure Secure Print

1

Configure Secure Print

Select your authentication provider, then choose which release workflows you are licensed for. The options you see depend on your license.

2

Secure your printers

Printers must be secured before they can release print jobs. How you secure them depends on how you want users to authenticate at the device.

If users will authenticate by Secure printers for See
Scanning a QR code label attached to the printer QR Release Deploy QR Release, then Generate QR Code Labels
Signing in on the printer's own screen Printer Sign In Deploy Printer Sign In
An SR25 card reader attached to the printer External hardware Deploy SR25 Hardware
An Ethernet 241 device attached to the printer External hardware Secure Printers with Ethernet 241
NoteYou can enable more than one method on the same printer. Only the methods enabled under User Workflows appear as options when you secure a printer.

Stage 3: Finalize setup

1

Deploy Print Scouts to user workstations

Every user who prints needs a Print Scout on their workstation.

2

Invite users

Users activate Secure Print themselves. Send an invitation to get them started.

3
Optional

Deploy the Chromebook extension

Only needed if your users print from Chromebooks.

4
Optional

Invite Chromebook users

Send Chromebook users their own invitation once the extension is deployed.

Result

Secure Print is now live. Users can send print jobs, walk up to any secured printer, authenticate using the methods you enabled, and release their documents.