User and Group Sync

HP Insights supports the automatic provisioning of users and groups from identity providers using the System for Cross-domain Identity Management (SCIM) protocol. SCIM is an open standard automating user provisioning for organizations by communicating employee identity data from identity providers (IdP) to service providers.

HP Insights supports the following identity providers:

The User and Group Sync section is used to import users and groups from an identity provider that supports SCIM 2.0.

The Generate Token is used to generate the SCIM credentials for use in your chosen identity provider. Download the generate Tenant URL and Token values. You will need these later when configuring the SCIM application in your identity provider.

Last Access shows the date and time when an action (e.g. update users or groups) occurs on the identity provider. A warning appears if HP Insights has not received any update for over 60 days.

Token Expiry shows when the generated token expires. You will get a warning message when the token is about to expire(2 weeks before expiry) or has expired.

Note: It is highly recommended to download a copy of the credentials using the Download button (instead of the Copy button). If you accidentally open a new tab, a new token will be generated and this may result in a mismatch.

  • SCIM support is available only upon request.
  • The Generate Token button changes to Regenerate Token if a token was already generated.
  • The Token is valid for a year. If a token is about to expire or has expired, you will see an appropriate message in the HP Insights web console. You will need to regenerate a token and update the token in your identity provider.
  • Once a connection with SCIM is established, we do not recommend using the import function to import users into HP Insights. You can however use import to add cards for the users.

Note: The User and Group Sync section is available in the Secure > Advanced screen or Direct > Direct Print Settings screen (for customers with Secure Print Directonly license).