Check your licenses and features
The Account Settings > License page shows your licenses, how many are in use, and when your subscription renews. Use it to track usage against what you've purchased and to stay within your user and printer limits.
Customer information
| Field | What it shows |
|---|---|
| Name | The registered account name. |
| Customer Guid | The unique identifier for your organization. Select the copy icon next to Name or Customer Guid to copy the value. |
| Renewal Date | When your subscription renews. If it's within 30 days, Expires in less than 30 days appears. If the subscription has expired, Your subscription has expired appears. A banner also appears at the top of the web console. See When your subscription is about to expire. |
When your subscription is about to expire
Starting 30 days before your renewal date, a yellow banner at the top of the web console tells you that your license is about to expire. Contact HP to renew before that date, so that your service isn't interrupted.
After the renewal date passes, the banner turns red and tells you that your license has expired.
Both banners cover the top of the web console, and you can close either one by selecting X on the right of the banner.
The banner is a reminder, so your service continues for now after the renewal date.
Licensing details
| Field | What it shows |
|---|---|
| Licensed Users | The number of user licenses purchased. |
| Active Users | Users who have printed at least once in the last 30 days. User limit Reached appears when active users equal licensed users, and User limit Exceeded when they go over. |
| Licensed Printers | The number of printer licenses purchased. |
| Active Printers | Printers currently enabled and managed. Printer limit reached appears when you reach the license limit. |
| Direct Printers Only | Printers enabled for Secure Print Direct only. |
| Secure Printers Only | Printers enabled for Secure Print only. |
| Both | Printers enabled for both Secure Print and Secure Print Direct. |
Plan Benefits
The Plan Benefits section provides an overview of the features included in your current plan. This section helps administrators quickly identify which capabilities are available by default and which may require additional purchases.
If you purchase additional add-ons, the relevant features will also be marked with a green check to indicate their inclusion in your plan.
Your subscription includes the following features: