Reset your passcode in the User Portal

Reset your passcode if you've forgotten it or want a new one. Passcodes can't be recovered, so resetting creates a new passcode.

1. Sign in to the user portal if not already signed in.

2. Click on the Menu icon located on the right-hand side of the user portal and then select Passcode.

3. The Passcodes screen will appear. Click on the Generate button to proceed with the reset.