Configure Delegate Print

Enabling Delegate Print requires two steps: turning on the feature in the web console and making sure users have a place to manage their delegates.

Note: It is assumed that users are already registered in HP Secure Print.

Step 1: Enable Delegate Print in the web console

Navigate to Secure > Settings in the web console and enable Delegate Print.

Note: When you enable or disable Delegate Print in the web console, the change is not automatically applied in the HP Secure Print desktop app. Users will need to click Refresh in the app for the change to take effect, or quit and reopen it.

Step 2: Choose where users manage delegates

Users can manage delegates in the HP Secure Print desktop app, the User Portal, or both:

• In the HP Secure Print desktop app: available to all users, whichever sign-in method they use. Install or update Print Scout on their workstations to a version that supports Delegate Print.
• In the User Portal: available to users who sign in through OpenID Connect or SAML single sign-on. Turn on Enable User Portal for End-Users and send users the portal link. See Enable User Portal for End-Users. Print Scout isn't required for users who only manage delegates in the User Portal.

Delegate settings are synchronized between the User Portal and Print Scout, so users who have both can use either one.